FAQ’s

Common Questions

Frequently Asked Questions

Please call our admin office at 07980924839 to make any changes or cancellations, including last-minute amendments

All modifications and cancellations must be communicated by phone. We recommend contacting us as early as possible—same-day updates may still be accommodated via our administrative team .

We provide chauffeur-driven car hire for:

  • Business travel (with Wi‑Fi and a mobile office environment)

  • Airport transfers (with flight monitoring included)

  • Weddings, proms, special events

  • Sporting & entertainment occasions

Our modern fleet includes premium options such as:

  • Mercedes S‑Class limo

  • Mercedes E‑Class saloon

  • Mercedes Viano/V‑Class MPV

  • Additional luxury vehicles for larger groups

Yes, all chauffeurs are fully licensed, DBS‑checked, and undergo rigorous training. They are smartly dressed, discreet, and committed to confidentiality. For corporate clients, they sign Non‑Disclosure Agreements .

Absolutely. We track your flight’s status in real time so your chauffeur can adjust pick-up timings accordingly—no need for you to worry about delays

Your ride includes:

  • A professionally dressed chauffeur

  • Complimentary mineral water, newspaper, and coffee (on request)

  • In-car amenities like satellite navigation (with live traffic updates) and optional entertainment screens

We maintain a strict no-smoking policy in all cars. Consumption of food or drink isn’t allowed unless specifically approved by the driver

Whether it’s a wheelchair, extra luggage, or pets—please inform us at the time of booking. We’ll assign a suitably sized vehicle and make necessary arrangements

  • Cancellations made 24+ hours ahead incur no charge

  • Cancellations within 24 hours result in the full fare being charged
    These conditions align with our terms & conditions

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